Careers

Local Market Manager

Los Angeles, Seattle

Position Summary:

The Local Marketing Manager (LMM) is the face and champion of the Kite Hill brand to consumers, distributor partners, brokers and retail accounts in and around their home market. S/he is charged with building brand image, driving trial, growing awareness, driving word of mouth and stimulating sales in their market. This is achieved by the flawless strategic planning and execution of Field Marketing tactics such as retail product sampling; merchandising; event activation; influencer seeding and communication, including social media executions.

Job Duties will include

Account Support

  • Serve as the key local contact and representative for the Kite Hill brand with targeted accounts and distribution partners in designated geography
  • Build relationships with key account managers and staff
  • Build relationships with key broker / distributor partner personnel
  • Responsible for account management, education and merchandising key accounts
  •   Be the key point of contact and initiate retail demonstrations at key account outlets
  •   Work with sales to develop key account sales programs that drive awareness, trail and sales

Sampling

  •   As the market develops, recruit, hire, train and manage a team (2+) of dedicated Brand Ambassadors (Kite Flyers) that fit the Kite Hill profile
  • As the market develops, recruit, hire, train and manage a team (2+) of dedicated Brand Ambassadors (Kite Flyers) that fit the Kite Hill profile
  •   Development and implementation of strategic weekly, monthly, quarterly sampling plansEngage with our community to maintain connection of the brand to the fan, see where Kite Hill fans live online, know our consumer in and out

Influencer

  • Connect, build relationships and seed product with regional influencers and like-minded locally relevant organizations, media and influencer brands
  • Develop programs with key influencers that are mutually beneficial

Communications / Social Media

  • Develop local content that can be used via Social Media channels
  • Identify and build relationships with local bloggers / media
  • Seed product as necessary
  • Identify and develop opportunities for larger communications programs

Events

  • Identify and partner with select events in local market that meet brand objectives
  • Develop activation plans around key events
  • Build sales programs around select events
  • Deliver flawless premium execution

Other

  • Maintain budget in-line with expectations
  • Analyze activations to gauge impact and ROI
  • Create engaging, positive, educational and memorable experiences around the brand for consumers and partners
  • Complete recaps and reports as needed and requested
  • Manage the annual delivery and tracking of a regional budget
  • Build and execute annual defined market marketing plan

Requirements

  • 2-3 Years of Field Marketing / Sales experience
  •   Deep understanding of in-store retail demo’s and execution
  • Experience in the direct line management of part time employees
  • Passion for better for you and plant based food products
  • Dedicated to living a healthy / active lifestyle
  • Self-starter who is driven and committed
  • Strong understanding of local community and events
  • Exceptional communication skills, including presenting and training abilities
  • Strong planning and project management skills
  • Periodic travel in market and to national events / meetings
  • Ability to build a team environment
  • Entrepreneurial personality a must
  • Proficiency with business applications – MS Office, Slack, Etc

Compensation will be commensurate with experience.
Qualified candidates can send resume with the subject “Local Market Manager” to kelly@kite-hill.com

Online Community Manager

Position Summary:

Kite Hill is looking for an experienced Online Community Manager who is highly motivated, creative and able to represent the Kite Hill brand in all digital applications. This person lives, breathes and loves social media. He/She not only knows the ins and outs of how the different platforms work (Facebook, Instagram, Pinterest), but loves engaging with our online community, cultivating new Kite Hill followers and converting them to customers. The ideal candidate will have a true interest in the natural food space, healthy lifestyle and desires to work for a company that is pioneering the plant-based dairy world. This position reports to the Marketing Manager.

Job Duties will include

Content Creation

  • Writing and publishing of a variety of content on all platforms that speaks to brand look,feel and tone (Photography experience a plus!)
  • Create and manage a monthly content calendar based on strategy, company goals and analytics
  •  Produce social advertisements for promotion
  • Highlight company news, products, accolades on social channels
  •  Review and approve user generated posts on our website

Community Engagement

  •  Responsiveness is key! Reply thoughtfully to messages, comments, likes and reviews
  •  Maintain voice and know the best of practices for answering company inquiries
  •  Engage with our community to maintain connection of the brand to the fan, see where Kite Hill fans live online, know our consumer in and out
  •  Report complaints, concerns or other information to the appropriate team members as it applies to the company
  •  Reply to the customer service emails using our ticketing system to appropriately categorize them
  • Retain brand partnership relationships on social
  • Monitor online reviews and maintain efforts in building reviews
  •  Be online all the time, check our social platforms during off hours as well

Candidate Profile:

  • Creative thinker

-Strong writing ability

  •  Great proof reading skills
  • Attention to detail
  •  Ability to multitask in a fast paced environment
  •  Good communicator both on and offline
  • Team player

Minimum Qualifications:

  • Bachelor’s Degree or above
  •  3+ years of relevant working experience in a digital and social capacity preferably in the consumer goods, fashion/beauty, or other lifestyle industry

Compensation will be commensurate with experience.

Qualified candidates can send resume with the subject “Online Community Manager” to kelly@kite-hill.com